Disabling an active contact list means that contacts within that list cannot receive messages. You cannot disable a contact list linked to an active campaign. To disable a list; 

  1. Go to CAMPAIGNS at the top of the Automate homepage and pause all active campaigns tied to that list
  2. Then, go to CONTACT LISTS on the homepage
  3. Click on the menu option beside the particular contact list you want to disable
  4. Select Disable

5. Select Yes to confirm. Your list is disabled.

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