From the vend agent’s web portal:

  1. Click My Account
  2. Enter your current PIN
  3. Enter your New PIN
  4. Confirm your New PIN
  5. Click Change PIN to update your change.

From the vend agent’s USSD app:

  1. Dial *714#
  2. Select 4 for option My Account
  3. Select 4 for option Change PIN
  4. Enter OLD PIN
  5. Enter NEW PIN
  6. Repeat NEW PIN

If the account is verified, the new PIN will be updated successfully.

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