We provide different types of USSD codes with various capabilities to meet your messaging needs. There are three types of USSD Codes available to you.
A dedicated USSD code is typically owned by one account. It has only one segment. Eg *714#. You can add as many subcodes (extensions) as possible. It is more expensive than the other types of USSD codes. To purchase a dedicated code, kindly contact any of our friendly sales personnel for more information at [email protected].
A semi-dedicated code is dedicated to one account but shared among other accounts. The owner of the semi-dedicated service code can create as many extensions as possible. You can contact any of our friendly sales personnel for more information on acquiring a semi-dedicated code at [email protected].
A shared code is a code that is shared among different users. This option is less expensive and the most preferred one. You can add as many subcode (extensions) as possible. Eg *713*20*xxx#. You can search and buy a shared USSD service code from your Hubtel account. You can request for a shared code directly from your Hubtel Unity account.
USSD Service Request Process
Approval of USSD Code
- Choose your preferred USSD code, you pay for the code with your Hubtel Credits directly.
- The state of your code will reflect as PENDING on your account.
- After payment and confirmation, your request will be reviewed and approved by Hubtel.
- In the situation that the code is not approved, your Hubtel credits will be refunded to your account.
USSD Code Deactivation
A USSD Code is automatically deactivated once the rental period expires. This happens if you do not extend your rental period.
An email is sent to notify you of your impending deactivation continuously for two weeks before deactivation.