Managing Your Password

Learn how to reset or change your password

Your password is intended to protect your account and to help us ensure that only you have access to your account on Hubtel. 

In this article, you'll learn how to reset your password when you either forget it or want to change to a more secure one.

Have You Forgotten Your Password?

1. Click the Forgot Password? link on the Sign In page

2. Enter the phone number you used when you were signing up.

3. Click the Reset Password button. A code will be sent to your phone which will help you create a new password.

4. Enter this code and create a new password on the page to complete.

Changing Your Password

1. When you are logged into your Hubtel account, click on your profile icon at the top right corner of the page.

2. Select My Profile from the drop-down list.

3. Click Change Password under the How You Sign In section.

4. Enter your current password so that we can confirm that it is really you 

5. Now enter a new password and then confirm it.

6. Click Continue to complete.